RESILIENT PRIVACY INC.
Effective Date: April 8, 2025
Last Updated: April 8, 2025
Resilient Privacy Inc. ("Resilient Privacy," "we," "our," or "us") is a Delaware C Corporation committed to protecting the privacy and security of our customers, users, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our products, services, and website, including the AEGIS platform.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register for an account or request a demo, purchase or subscribe to our services, contact us for support or sales inquiries, or fill out forms, surveys, or onboarding materials.
This may include your name, job title, company name, email address, phone number, billing and payment information, and any other details you choose to share.
1.2 Information We Collect Automatically
When you use our platform or website, we may automatically collect device and network information (IP address, browser type, operating system), usage data (pages visited, features accessed, session duration), log data (access times, error logs, referral URLs), and endpoint telemetry and IT environment metadata collected via the AEGIS platform for service delivery.
This data is collected to operate, maintain, and improve our services — not to profile individuals for advertising.
1.3 Information from Third Parties
We may receive information from identity and single sign-on (SSO) providers you configure, payment processors and billing platforms, integration partners and third-party IT management tools, and publicly available sources relevant to cybersecurity research and threat intelligence.
2. How We Use Your Information
We use the information we collect to deliver, operate, and improve the AEGIS platform and related services; process transactions and manage your account; provide customer support and respond to inquiries; send service-related communications such as security alerts, product updates, and billing notices; conduct security research and threat intelligence activities; comply with legal obligations and enforce our agreements; and detect, prevent, and respond to fraud, abuse, or security incidents.
We do not use your information for behavioral advertising or sell it to data brokers. We do not access customer-managed data (e.g., endpoint or incident data processed on your behalf) except to deliver or troubleshoot our services at your request.
3. How We Share Your Information
3.1 Service Providers
We may share your information with trusted third-party vendors who perform services on our behalf, such as cloud infrastructure, payment processing, customer support tooling, and analytics. These vendors are contractually obligated to protect your data and may only use it to deliver services on our behalf.
3.2 Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect rights, property, or safety — including that of Resilient Privacy, our customers, or the public. If we receive a legal demand for customer data, we will notify you promptly unless prohibited by law, and we will challenge requests we consider overbroad or unlawful.
3.3 Business Transfers
In the event of a merger, acquisition, financing, divestiture, or sale of assets, your information may be transferred to the successor entity. You will be notified of any such change and any choices available to you.
3.4 With Your Consent
We may share your information for other purposes with your explicit consent.
4. Data Retention
We retain your information for as long as your account is active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When there is no longer a legitimate business reason to retain your data, we will securely delete or anonymize it. Backup copies may persist for a limited period before being purged.
5. Data Security
As a cybersecurity company, data security is fundamental to everything we build. We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data we process. This includes encryption in transit and at rest, access controls, audit logging, and regular security assessments.
No system is 100% secure. You are responsible for maintaining the security of your account credentials. In the event of a data breach that affects your rights or interests, we will notify you in accordance with applicable law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enable core functionality (strictly necessary cookies) and analyze site usage and improve user experience (analytics cookies).
We do not use cookies for cross-site behavioral advertising. You can manage cookie preferences through your browser settings or our cookie preference tool, where available. Note that disabling certain cookies may affect site functionality.
7. SMS Communications
If you provide your mobile number, you may opt in to receive SMS messages from Resilient Privacy for service notifications and product updates. Standard message and data rates apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at privacy@resilientprivacy.com. We do not share your phone number with third parties for marketing purposes.
8. Your Privacy Rights
8.1 California Residents (CPRA)
If you are a California resident, you have the following rights under the California Privacy Rights Act:
Right to Know — request disclosure of the categories and specific pieces of personal information we collect, use, disclose, sell, or share.
Right to Delete — request deletion of your personal information, subject to certain exceptions.
Right to Correct — request correction of inaccurate personal information.
Right to Opt-Out — direct us not to sell or share your personal information.
Right to Limit — limit the use and disclosure of sensitive personal information.
Right to Non-Discrimination — we will not discriminate against you for exercising your rights.
We do not sell personal information for monetary consideration. Certain analytics cookie data may constitute "sharing" under CPRA. To submit a request, email privacy@resilientprivacy.com. We will verify your identity before processing your request.
8.2 EEA and UK Residents (GDPR / UK GDPR)
If you are located in the European Economic Area or the United Kingdom, you have additional rights including the right to access, rectification, erasure, restriction of processing, data portability, and to object to processing. Our legal basis for processing is typically contract performance, legitimate interests, or your consent, depending on the context. Contact our Data Protection contact at privacy@resilientprivacy.com to exercise these rights or to lodge a complaint with your local supervisory authority.
8.3 All Users
Regardless of location, you may request access to or correction of your personal information, opt out of marketing communications at any time, and request deletion of your account and associated data.
Submit requests to: privacy@resilientprivacy.com
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it.
10. International Data Transfers
Resilient Privacy is based in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S. or other jurisdictions. We will implement appropriate safeguards for international transfers, including Standard Contractual Clauses where required by applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the updated policy.
12. Contact Us
Resilient Privacy Inc.
Attn: Privacy & Legal
Dallas, Texas, USA
Email: privacy@resilientprivacy.com
© 2026 Resilient Privacy Inc. All rights reserved. Incorporated in Delaware.
